My Pet Gift Box is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Effective: 7th July 2025

1. Personal Information We Collect

We may collect personal information from you when you:

  • Create an account

  • Place an order

  • Subscribe to our newsletter

  • Contact us for support or inquiries

The types of personal information we may collect include:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment information

2. How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your orders and inquiries

  • To improve our products and services

  • To send you marketing communications (with your consent)

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Service providers who assist us in operating our business (e.g., payment processors, delivery services)

  • Regulatory authorities as required by law

  • Other third parties with your consent

4. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. We use secure servers and encryption to safeguard your data.

5. Accessing and Correcting Your Personal Information

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To make a request, please contact us using the details below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at:

My Pet Gift Box
Melbourne, Australia
hello@mypetgiftbox.com.au
+61 (0) 407 883 113

Privacy policy